“The way we design AI is to augment human ingenuity and we are not here to replace humans with it,” JG Chirapurath, Chief Marketing and Solutions Officer, SAP BTP and AI, told IndianExpress.com when asked about AI taking a lot of jobs off the market. “The most boring part of a developer’s job is generative text scripts, and by using assistive technologies like generative AI, developers could be a lot more productive,” he added.
AI becomes reliable when you use data that’s relevant and most meaningful to the company. SAP is in agreement with over 18,000 enterprise industries and is backed by a rigorous code of ethics that includes regulatory compliances, ethical AI, and removal of bias. Customers can train models with their own data and for a company like SAP, content, fair use, and ethical use of AI is very important.
JG said, SAP is adding vector database capability to the HANA Cloud database engine, which enables the storage of non-structured data and provides similarity search, and prevents hallucinations. For an LLM to be trained for business purposes, it has to understand various types of documents, including text, PDF, images, videos, and more.
“Vector database helps you solve hallucinations, where one database can train an entire model and SAP also offers reinforced training to understand new formats, which will minimise model drift, which will eventually reduce hallucinations,” the CMO added.
SAP has currently partnered with Cohair, Anthropic, OpenAI, Llama, and Aleph Alpha, primarily to benefit customers who have already committed to a journey with a specific language model. At the SAP TechEd, the company also announced that it is working on its own AI model, which will be different from general-purpose models and can understand unique processes to create a much more relevant model that is purpose-built and handcrafted for our environments.
Credit: The Indian Express