NTT DATA, a prominent provider of digital business and IT services, has been chosen by Salesforce, the leading AI CRM platform, to assist in standardizing and optimizing the company’s application environment. NTT DATA will oversee the management and development of numerous applications throughout Salesforce’s organization, enabling them to concentrate on assisting customers in leveraging data and AI for enhanced insights and productivity. These applications cover various Salesforce Clouds such as Sales, Marketing, Service, Experience, and Commerce, as well as platforms like MuleSoft, Heroku, Slack, and numerous third-party and custom apps.
Announcement of Salesforce services in June
VP for Cloud and Enterprise Applications at NTT DATA MEA, Lauren Wortmann says “This announcement is testament to the global relationship and trust that Salesforce puts in NTT DATA. In June we will be formally announcing the suite of Salesforce services that we as NTT DATA Middle East and Africa will bring to market. We’re thrilled to embark on this journey together, leveraging Salesforce’s cutting-edge technologies to drive transformative outcomes for our clients.”
40 years history in managed services
Chief Growth Officer for NTT DATA North America, Aaron Millstone says “We love being the experts that the experts turn to and we’re proud of our partnership with Salesforce as a reseller and AppExchange partner. We have a 360-degree partnership that includes go-to-market and now a robust environment of internal applications. Clients across all industries turn to us to modernise their application portfolios, and Salesforce selected NTT DATA due to our more than 40-year history in managed services as well as our global reach and expertise in Salesforce and MuleSoft services.”
AI and data for better insights
Chief Information Officer- CIO for Salesforce, Juan Perez says “By consolidating managed services across the Salesforce stack, we can focus on building new capabilities and helping our customers use data and AI to achieve better insights for their users and better productivity for their employees.”
NTT DATA has recently chosen Slack as its collaboration platform for employees. Providing them with Slack will furnish them with a robust tool for connecting, sharing information, and collaborating more closely.
Source: https://www.itnewsafrica.com/2024/05/ntt-data-to-offer-digital-transformation-for-salesforce/